Shipping Policies
Shipping Policies for Expensoow
At Expensoow, we are committed to delivering your beauty, personal care, and cosmetics products quickly and efficiently. Please read our shipping policies carefully to understand how we handle shipping and delivery for your orders.
1. Processing Time
-
All orders are processed within 4-20 business days (excluding weekends and holidays) after receiving your order confirmation email.
-
During high-demand periods, processing times may be extended. Customers will be notified of any delays via email.
2. Shipping Options and Costs
-
Standard Shipping: Delivery within 14-20 business days. Shipping costs are calculated at checkout based on the weight and destination of the package.
-
Express Shipping: Delivery within 14-30 business days. Additional fees apply, calculated at checkout.
-
Free Shipping: Orders over $50 qualify for free standard shipping (available for domestic shipments only).
3. Domestic Shipping
-
Expensoow ships to all states within the U.S., including Alaska and Hawaii.
-
Delivery times vary depending on the destination.
4. International Shipping
-
We offer international shipping to select countries. Shipping costs and delivery times are calculated at checkout.
-
Customers are responsible for any customs duties, taxes, or additional fees imposed by their country of residence.
5. Order Tracking
-
Once your order has shipped, you will receive an email notification with a tracking number.
-
You can track your package directly using the link provided in the email.
6. Lost or Damaged Packages
-
Expensoow is not responsible for packages lost or damaged in transit. If your package is lost, please contact the shipping carrier directly using your tracking number.
-
If your items arrive damaged, please contact our Customer Support team at [email protected] within 7 days of receipt with photos of the damaged products and your order number.
7. Address Errors and Undeliverable Packages
-
Ensure that your shipping address is accurate when placing your order. Expensoow is not responsible for delays or additional charges due to incorrect or incomplete addresses.
-
If a package is returned to us due to an incorrect address or being unclaimed, we will contact you for an updated address. Additional shipping fees may apply.
8. Holiday Shipping
-
During holiday seasons, delivery times may be longer than usual. We recommend placing your orders early to ensure timely delivery.
9. Contact Us
-
For questions or concerns about your order, please reach out to our Customer Support team at [email protected]
Thank you for choosing Expensoow for your beauty, personal care, and cosmetics needs. We appreciate your business and strive to provide a seamless shopping experience.